Our process - How we work
We believe in efficiency and maximizing our resources to provide the best value to our clients. The primary way we do that is by re-using the same five projects we’ve been developing for the past decade.
Discover
We work closely with our clients to understand their needs and goals, embedding ourselves in their every day operations to understand what makes their business tick.
Our team conducts in-depth assessments, including operational audits, data analysis, and security reviews, to uncover vulnerabilities and opportunities.
Once the audit is complete, we report back with a comprehensive plan containing actionable recommendations, and more importantly, a proposed budget.
Included in this phase
- In-depth questionnaires
- Feasibility studies
- Proofs-of-concept
Build
Based on the insights gathered during the discovery phase, we develop a clear and actionable roadmap tailored to each product. The roadmap outlines well-defined milestones and deliverables to ensure the project stays on track and progresses efficiently toward delivery.
Each client is assigned a dedicated account manager who facilitates open and transparent communication throughout the project. They act as a reliable point of contact, ensuring clients are regularly updated on progresses and that their feedback is effectively communicated to the development team.
Our account managers prioritize prompt and professional responses to client inquiries, fostering trust and collaboration. We are committed to maintaining clear communication, meeting deadlines, and delivering quality results that align with our clients’ goals.
Hubl were so regular with their progress updates we almost began to think they were automated!
Deliver
During the Build phase, we maintain flexibility to accommodate any necessary adjustments to project requirements . This ensures that the final product aligns with our clients’ evolving needs, while keeping the project on track for a successful launch.
Our development process emphasizes efficiency and quality , leveraging pre-built components where appropriate to save time and resources without compromising on functionality or creativity. We dedicate significant effort to delivering polished, fully functional main product at launch.
Our goal is to provide a seamless and professional launch experience, followed by continued support to ensure long-term success for our clients.
Included in this phase
- Testing. Our projects always have 100% test coverage, which is impressive since our tests aren’t as porous as a sieve.
- Infrastructure. To ensure reliability we only use the best that the industry has to offer.
- Support. Support. We are committed to providing reliable, long-term support to ensure the smooth operation of the critical services your business depends on. Our team is always available to assist you, offering expert guidance and solutions whenever you need them.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies.
- Meticulous. The first part of any partnership is getting our designer to put your logo in our template. The second step is getting them to do the colors.
- Efficient. We pride ourselves on never missing a deadline.
- Adaptable. Every business has unique needs, and our goal is to provide tailored solutions that align with those needs while leveraging proven tools and technologies for efficiency and reliability.
- Honest. We are committed to full transparency in all of our processes, ensuring that our clients have clear and accessible information at every stage of the project.
- Loyal. We foster long-term relationships with our clients that go beyond just delivering a product.
- Innovative. The technological landscape is always evolving and so are we.